Take The High Road

Self-Serve Pedestrian Shuttle

Self-Serve Pedestrian Shuttle

Register Here

In addition to the regular shuttle service, users are also permitted to deliver their pedestrians to the other side of the bridge using their own vehicles under a system called Self-Serve Pedestrian Shuttle.

This service, using the StraitPass transponder system, will result in a net charge to the vehicle of $4.50 instead of the 2 axle vehicle rate, if the trip is carried out within a specified amount of time. This discounted rate will apply irrespective of the number of pedestrians on board. The transponder shuttle tag will be issued at no charge.

What should I know?

  • This service is for the non-commercial transportation of INDIVIDUALS ONLY and is not to be used for commercial purposes of any kind or for transporting goods of any kind. Any deviation from this will result in no refund being issued and could lead to termination of your privilege.
  • Customers wishing to use this system must first set up their own StraitPass account by visiting straitpass.com.
  • All StraitPass accounts require a valid credit card for payment purposes.
  • Please allow 2 business days for processing and account activation. Shuttle tags will not be issued for same day use.
  • New shuttle accounts will not be processed outside of regular office hours 8 a.m.– 4 p.m. (Monday-Friday) and tags will not be available for pick up outside of these same hours.
  • Once the registration has been completed and approved, your vehicle shuttle tag will be mailed to you, unless arrangements are made to pick it up at our Borden – Carleton office during regular office hours 8 a.m.– 4 p.m. (Monday-Friday).
  • Customers wishing to use the self-serve shuttle service must have a shuttle tag in their possession prior to starting their trip. Self-serve shuttle requires a specific shuttle tag. You cannot use the self-serve shuttle with your existing StraitPass transponder.
  • If you do not have a self-serve shuttle tag, you will be charged the regular toll rate.
  • If you fail to scan your self-serve shuttle tag where required, a refund will not be issued.
  • To ensure accurate reading, your shuttle tag must be attached to your rear-view mirror when travelling through the StraitPass lanes.
  • The entire process is dependant on the round trip being completed within the allocated amount of time of 40 minutes.
  • Applicable toll rates are charged at the start of the trip, and if the steps are carried out accordingly, the charge will be refunded within 2-3 business days. You will receive an email when a refund has been issued.

Travelling from PEI to NB:

  1. Depart PEI via the StraitPass lanes in the Toll Plaza. Users will be charged the applicable toll rate of the vehicle being driven.
  2. When you arrive in NB, drop off/pick up your passengers at the front door of the Cape Jourimain Nature Centre and return to PEI.
  3. When you arrive in PEI, proceed to the Bridge Operations Building (104 Abegweit Blvd) where you are required to scan your Shuttle tag at the barcode scanner located outside to the left of the main door to complete your trip. Within 2-3 business days, users will be refunded the difference between the 2 axle vehicle rate and the self-serve fee of $4.50.
  4. Refunds will not be issued to customers who do not use the designated pickup/drop off locations of pedestrians.

Travelling from NB to PEI:

  1. In NB, remove your Shuttle tag and scan it at the barcode scanner located outside to the right of the main door of the Cape Jourimain Nature Centre.
  2. Once scanned, return to your vehicle and cross the Confederation Bridge.
  3. When you arrive in PEI, drop off/pickup your passengers at the front door of the Bridge Operations Building and proceed straight to the Toll Plaza and pass through the StraitPass lane. Users will be charged the applicable toll rate of the vehicle being driven. Within 2-3 business days, users will be refunded the difference between the 2 axle vehicle rate and the self-serve fee of $4.50.
  4. Refunds will not be issued to customers who do not use the designated pickup/drop off locations of pedestrians.

Time allowed from PEI to NB including return trip back to PEI (to the Bridge Operations Building, 104 Abegweit Blvd): 40 minutes

Time allowed from NB to PEI including return trip back to NB (to the Cape Jourimain Nature Centre): 40 minutes